Duo logo with Android and iOS on either side

Duo support will end for Android 8, 9, and iOS 13 in Feb. 2023

  • by Ahna Heller

Effective Feb. 9, 2023, Duo Mobile will no longer be updated for Android 8, Android 9, and iOS 13. Information & Educational Technology (IET) recommends that users upgrade to the latest iOS or Android version to maintain Duo’s updated security features, by Feb. 1, 2023.

 This end-of-life milestone means that:

  • Duo teams will no longer be able to troubleshoot issues with Duo Mobile running on Android 8 or 9 or iOS 13 or older.
  • Duo Push will continue to work on already-installed versions of Duo Mobile on Android 8 or 9 or iOS 13, and users will continue to be able to authenticate.
  • Duo Mobile-generated passcodes will also continue to work on already-installed versions of the app, and users will continue to be able to authenticate.
  • Duo Mobile will continue to be fully supported on iOS 14 or Android 10 or newer.
  • Mobile devices using Android 8 or 9 or iOS 13 will no longer receive Duo Mobile maintenance fixes or security updates.
  • Users cannot download the latest version of Duo Mobile on mobile devices running on Android 8 or 9 or iOS 13.

You can find additional information in this Knowledge Base article: https://kb.ucdavis.edu/?id=4384. If you have questions or need assistance, contact IT Express at ithelp@ucdavis.edu.