Latest News

Reminder: Campus will begin enrolling students in Duo on Feb. 9

February 08, 2021

Starting Feb. 9, 2021, UC Davis will begin enrolling students in Duo automatically, after emailing them information about what to expect.

Duo multi-factor authentication (MFA) protects your online life much like a deadbolt secures a door. When you log in to an account protected by Duo, after you enter your usual password, Duo asks you for a second “factor”—typically a temporary code that Duo displays on your smartphone. Accept the code, and you’re in. Hackers who don’t have the second factor cannot get into your account.

Information Security Symposium at UC Davis calls for proposals

February 08, 2021

The Information Security Symposium at UC Davis, a popular source of ideas, new information, and networking for UC and other higher education security and compliance professionals, is now accepting proposals for the 2021 conference.

The virtual event, hosted by UC Davis, occurs June 15-16. Registration is complimentary this year.

This year’s theme is Adapt. Sessions will focus on:

Campus will begin enrolling students in Duo in February

January 08, 2021

If you’re a student at UC Davis, it’s time to enroll in Duo. 

Starting Feb. 9, 2021, UC Davis will begin enrolling students in Duo automatically, after emailing them information about what to expect. Students may also pre-empt the bulk enrollment by obtaining a Duo account by Feb. 5. 

The Knowledge Base, full of information about campus tech, logged a record 1.03 million visits in 2020

January 05, 2021

If you searched the campus IT Knowledge Base last year for instructions on how to use Duo at UC Davis, you were part of a popular trend.

Questions about adding a smartphone or enrolling in Duo helped drive traffic to the Knowledge Base, a collection of how-to articles, to a record 1.03 million visits in 2020. That’s up 22 percent from 840,000 in 2019, and more than double the 504,000 recorded in 2018.

IT Express will be open for part of winter break

December 16, 2020

If you need help from the IT Express Service Desk during winter break, feel free to give them a call! They’ll be open for six days during the last two weeks of December.

IT Express will be available from 8 a.m. to 5 p.m. on Monday, Tuesday and Wednesday, Dec. 21-23 and 28-30.

Save the date! Next UC Davis Information Security Symposium is June 15-16, 2021

November 19, 2020

The next UC Davis Information Security Symposium has been scheduled for June 15-16, 2021. The event will present talks, labs and discussions on topics involving cybersecurity and privacy. The theme is “Adapt”—a continuing priority as campuses adjust to changes caused by the Covid-19 pandemic.       

Traditionally, the symposium meets on the UC Davis campus. However, due to the pandemic, the 2021 symposium will use a virtual format. 

The search just got smoother: The IT Service Catalog joins the Service Hub

November 03, 2020

Information and Educational Technology (IET) has made it a little easier for faculty, staff and students to learn about and order 170 campus tech services.

The change happened Oct. 15, when IET moved the UC Davis IT Service Catalog into the Service Hub, the central tech service website whose underlying software (ServiceNow) already supports the Knowledge Base, software catalog, and IT Express Service Desk help ticketing system.

If you see ‘unauthenticated message’ in your inbox after Oct. 29, here’s what it’ll mean

October 16, 2020

Starting Oct. 29, you might start seeing "[Unauthenticated message]" appear in the subject line of some email messages that third-party email vendors send to your UC Davis email account.

The tag doesn’t automatically mean the message is spam, but it probably does mean the vendor needs to work with the campus to comply with UC Davis’ updated authentication process for such messages.

It’s almost as simple as not using 123456 as a password: Duo, Zoom, and good advice for cybersecurity at UC Davis this fall

October 09, 2020

Zoom and Duo are the new names in campus cybersecurity this year, so they’re getting more attention. But to protect yourself from hacks and account breaches, you need to think about your habits as much as you do your technology.

As we enter the new academic year, here are three things you can do as a student to significantly cut your exposure to cyber-risks while you study at UC Davis. These ideas come from the UC Davis Information Security Office. To make your work and privacy even more secure, check out the additional ideas at the end.

UC Davis Canvas handles record volume on first day of classes

October 02, 2020

Here’s an icebreaker you can use when waiting for your next Zoom meeting to begin:

What core part of UC Davis was viewed 3.28 million times on the first day of classes fall term?

Answer: UC Davis Canvas. The learning management system (LMS) logged that many page views on Sept. 30, a volume more than twice as large as last year’s.

Zoom UC Davis update: No-cost accounts for students, plus other changes (revised 9/21)

September 17, 2020

Update Sept. 21: Zoom now says it will not enforce a previously announced security requirement that all meetings have passcodes or waiting rooms starting Sept. 27. Instead, the company plans to introduce an opt-in administrative setting in November that would "ensure that all meetings have a passcode, waiting room, or 'Only authenticated users can join' " requirement, and "highly recommends" that locations adopt this setting.

Keep Teaching adds clearer path, guidance to its popular set of resources

July 02, 2020

The UC Davis Keep Teaching website, a collection of ideas and resources that emerged almost overnight last March to help faculty and TAs shift quickly to remote instruction, now offers a clearer path through its offerings.

On July 2, the site released a major update to the site’s Teaching section to make key resources easier to find, feature peer-to-peer comments from faculty, and present seven pedagogical topics that instructors should consider as they teach remotely.