Enterprise Infrastructure Services

EIS creates, deploys, and manages business, academic, and infrastructure systems. EIS has a team of technology subject matter experts who advise the campus about the appropriate application of technology to solve business problems.

Enterprise Services

Delivering campus wide technology services happens here. The 120,000 computing accounts that they manage are just one example. Other examples include DavisMail and Office365, as well as the campus Active Directory and central authentication services (CAS). Enterprise Services manages an amazing variety of campus systems and they do it securely and in a collaborative and cost-effective manner.

Professional Services

This team interacts with customers to provide the technology and services when they need them. They provide administration for software infrastructure systems such as web development, system administration for Linux and Windows operating systems, and database management. The professional services group also provides academic and research programming services for faculty.

Communications Resources

Providing campus-wide telecommunications and networking services, operation and maintenance of voice, wireless, and data networking infrastructure, and directory assistance.

The Data Center

IET manages the central Data Center for the campus. It is on task 24/7, 365 days a year to deliver, facilitate, and support services and provide local access to information and educational resources for the campus. 

Network Services & Engineering Management

The NSE team is the “front door” for all telecommunications and networking service requests on campus. They do long range planning, design, engineering, and technical advancement of the campus communications infrastructure and manage the communications system design guidelines and specifications, along with campus cell sites. The NSE group also provides full service for capital construction projects, building renovations, and daily moves and changes. The Network Services group also provides campus operator services and manages the online directory in addition to managing 13,000 phone lines for phones, alarms and machines.

Network Operations Center

The vast infrastructure of wireless, telephone, data, video, and radio systems is maintained and supported by the NOC. They maintain more than 3,600 wireless access points alone. Additionally, they troubleshoot problems and make repairs, perform installations and daily maintenance, and help implement the University’s computing policies.