Newest email upgrade starts May 23

The latest improvement to UC Davis email starts kicking in on May 23 when the campus begins moving to the Cyrus email architecture system. Most people won't notice the switchover, but they should notice better performance.

Adopting Cyrus should improve email performance and user response time, permit faster access to mailboxes by Web-based email programs, allow increased mail quotas, and improve the system's storage of archived messages. Information and Educational Technology has been testing Cyrus for months. The switch is one of many changes the campus is making this year to upgrade its email system.

Read more about Cyrus in a new directive from Pete Siegel, vice provost of IET and the campus chief information officer. You can also read more about Cyrus here.

Most users will experience a momentary unavailability of email--from 1 to 5 minutes, depending on the size of their mailbox--while their individual email account is transferred. The migrations will occur one user at a time, at night and on weekends, and not at all during finals, grading or other critical times. All accounts should be moved by sometime this summer.

About 1,100 email users will need to change a specific setting within their email program once their account has been migrated. These users, and their technical support staff, will receive a separate email from IET with instructions before their accounts are moved.

If you have questions or need help with email, contact your departmental technology support staff (see directory), or contact the IT Express Computing Help Desk at ithelp@ucdavis.edu or (530) 754-HELP.