Results of Recent Technology Support Program Survey Now Available

Each year, the Technology Support Program (TSP) surveys the 400+ Technology Support Coordinators (TSCs--system administrators and other campus technology support personnel). This year, 146 TSCs (approximately 34 percent) responded to the survey. Preliminary results show that TSCs are satisfied with TSP services. Other findings indicate that there has been a decline in Macintosh support over the years (and increase in Windows/UNIX boxes). Most TSCs are system administrators and responsible for Web sites. On average, TSCs spend most of their time supporting students.