Behold every student's nightmare: you are in the midst of pounding out a research paper on your iMac, when the computer freezes, and won't restart. Or maybe the months (or years) of using your printer as a beverage coaster have finally taken their toll, and now your History assignment will only print as two lines of text in a language that hasn't been spoken in two thousand years. Sound familiar? Sadly, these scenarios are pretty similar to those many of us have faced during our time at UC Davis. In fact, computer equipment failure can seem a lot like acne or a bad date: an unfortunate but unavoidable fact of life.