News

Campus will begin enrolling students in Duo in February

If you’re a student at UC Davis, it’s time to enroll in Duo. 

Starting Feb. 9, 2021, UC Davis will begin enrolling students in Duo automatically, after emailing them information about what to expect. Students may also pre-empt the bulk enrollment by obtaining a Duo account by Feb. 5. 

The Knowledge Base, full of information about campus tech, logged a record 1.03 million visits in 2020

If you searched the campus IT Knowledge Base last year for instructions on how to use Duo at UC Davis, you were part of a popular trend.

Questions about adding a smartphone or enrolling in Duo helped drive traffic to the Knowledge Base, a collection of how-to articles, to a record 1.03 million visits in 2020. That’s up 22 percent from 840,000 in 2019, and more than double the 504,000 recorded in 2018.

IT Express will be open for part of winter break

If you need help from the IT Express Service Desk during winter break, feel free to give them a call! They’ll be open for six days during the last two weeks of December.

IT Express will be available from 8 a.m. to 5 p.m. on Monday, Tuesday and Wednesday, Dec. 21-23 and 28-30.

Save the date! Next UC Davis Information Security Symposium is June 15-16, 2021

The next UC Davis Information Security Symposium has been scheduled for June 15-16, 2021. The event will present talks, labs and discussions on topics involving cybersecurity and privacy. The theme is “Adapt”—a continuing priority as campuses adjust to changes caused by the Covid-19 pandemic.       

Traditionally, the symposium meets on the UC Davis campus. However, due to the pandemic, the 2021 symposium will use a virtual format. 

The search just got smoother: The IT Service Catalog joins the Service Hub

Information and Educational Technology (IET) has made it a little easier for faculty, staff and students to learn about and order 170 campus tech services.

The change happened Oct. 15, when IET moved the UC Davis IT Service Catalog into the Service Hub, the central tech service website whose underlying software (ServiceNow) already supports the Knowledge Base, software catalog, and IT Express Service Desk help ticketing system.

If you see ‘unauthenticated message’ in your inbox after Oct. 29, here’s what it’ll mean

Starting Oct. 29, you might start seeing "[Unauthenticated message]" appear in the subject line of some email messages that third-party email vendors send to your UC Davis email account.

The tag doesn’t automatically mean the message is spam, but it probably does mean the vendor needs to work with the campus to comply with UC Davis’ updated authentication process for such messages.

It’s almost as simple as not using 123456 as a password: Duo, Zoom, and good advice for cybersecurity at UC Davis this fall

Zoom and Duo are the new names in campus cybersecurity this year, so they’re getting more attention. But to protect yourself from hacks and account breaches, you need to think about your habits as much as you do your technology.

As we enter the new academic year, here are three things you can do as a student to significantly cut your exposure to cyber-risks while you study at UC Davis. These ideas come from the UC Davis Information Security Office. To make your work and privacy even more secure, check out the additional ideas at the end.

UC Davis Canvas handles record volume on first day of classes

Here’s an icebreaker you can use when waiting for your next Zoom meeting to begin:

What core part of UC Davis was viewed 3.28 million times on the first day of classes fall term?

Answer: UC Davis Canvas. The learning management system (LMS) logged that many page views on Sept. 30, a volume more than twice as large as last year’s.